Last updated: April 2026
Introduction
HairTC (“we”, “us”, “our”) operates hairtc.com. This Privacy Policy explains what personal data we collect, how we use it, and what rights you have over your data. We are committed to protecting your privacy and handling your data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) where applicable.
Data We Collect
Information you provide directly: When you submit a quote request, contact form, or newsletter sign-up, we collect the information you enter — typically your name, email address, hair loss stage, and budget range.
Information collected automatically: When you visit hairtc.com, we automatically collect certain technical data including your IP address, browser type, operating system, referring URL, pages visited, and time spent on pages. This is collected via cookies and analytics tools.
Communications: If you contact us by email, we retain those communications.
How We Use Your Data
We use the data we collect to: respond to your enquiries and quote requests; match you with relevant clinics (where you have requested this); send newsletters and content updates (where you have opted in); analyse and improve our platform; and comply with legal obligations.
Where we share your details with a clinic following a quote request, this is done with your knowledge and at your direction. We do not sell your personal data to third parties.
Cookies
We use essential cookies to operate the site, and analytics cookies (via Google Analytics) to understand how visitors use our platform. You can manage your cookie preferences at any time. Non-essential cookies are only placed with your consent.
Data Retention
We retain personal data only as long as necessary for the purposes described above or as required by law. Quote request data is retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe.
Your Rights
Under GDPR and applicable data protection law, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; and data portability. To exercise any of these rights, contact us at privacy@hairtc.com.
Third-Party Services
Our site uses Google Analytics for traffic analysis and may use third-party advertising networks. These services have their own privacy policies. We recommend reviewing them independently.
Contact
For any privacy-related enquiries, contact us at: privacy@hairtc.com